When choosing a home care agency, consider the following questions:
How long has the agency been in business?
What areas does this agency serve?
Is the agency licensed by the State of California?
How does the agency select employees?
How do they test knowledge and skills? Are background and reference checks done?
Does the agency insure and bond employees?
Does the agency take long term care insurance?
What are the agency’s office hours?
Does the agency require you to make a commitment? Does the agency require you to sign a contract?
What happens if you do not like the caregiver or nurse?
